Refund and Return Policy
At Meraki Minds (Accentuate Tradecom Private Limited), your satisfaction is our priority. Please review our policy regarding replacements for missing or damaged items.
Replacements for Missing or Damaged Parts
We do not offer refunds. However, if the delivered order contains missing or damaged products, we offer replacements. To qualify for a replacement, you must contact us within 24 hours of receiving the product.
Eligibility for Replacements
Replacements are only available for items that arrive damaged or are missing from your order. Please ensure you notify us within 24 hours. Items must be unused and in their original packaging to qualify for a replacement.
Replacement Process
To initiate a replacement request, contact us at [merakimindskolkata@gmail.com] with your order number, description of the issue, and photo evidence (if applicable). We will guide you through the replacement process.
Shipping Costs
Shipping costs for returning damaged or missing items are non-refundable.